Help / For tenants
Autopay shows up only when your landlord has turned on online payments. If you do not see Payment settings on the Rent page, ask your landlord in Messages.
You need a saved card. Online bank transfer through Sproutly is not offered right now.
Autopay charges your saved method before rent is due. You choose how many days before, from 0 to 7, or pick one day of the month from 1 to 28. You can also set the most it may charge in one payment. If you share the lease with roommates, autopay charges only your share, and each roommate sets up their own.
You can pause autopay and resume it later. Cancel autopay stops it, and you can turn it on again any time.
A person reads every message and replies as soon as we can.
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