Help / Applications and screening
Sproutly does not run credit reports for you. You have two ways to screen an applicant.
First, the applicant can upload a reusable tenant screening report. Rules about reusable reports and screening fees are in Civil Code 1950.6. Check that section at the official source and decide how to handle a report and any fee.
Second, you can run screening with a service you choose and record the result on the application. Open the application and use the Record a screening result form.
If you decline an applicant or set different terms because of something in a report, federal and California law can require an adverse-action notice (15 U.S.C. 1681m; Civ. Code 1785.20). When you deny, the Decision card on the application drafts a notice from the details you enter, and it waits under Legal, then Notices. You decide whether to send it. Sproutly does not rank, score or recommend applicants.
A person reads every message and replies as soon as we can.
Contact support